Referral Program Terms
Version 1.0, effective 3 November 2026
Organiser: EvolvingDesk Kft, trading as Internet in Hungary
Registered office: Ady Endre út 376, 3663 Arló, Hungary
Company registration number: Cg. 05-09-036859, registered by the Court of Registration of the Miskolc Regional Court (Miskolci Törvényszék Cégbírósága)
Tax number: 32333093-2-05, EU VAT ID: HU32333093
Email: info@internetinhungary.com, telephone: +31 55 833 01 01
These Referral Program Terms (the “Terms”) apply to the Internet in Hungary referral program (the “Program”). They are an annex to our Terms of Service and form part of your agreement with us. Where these Terms and the Terms of Service differ on the Program, these Terms apply. “We”, “us” and “our” mean EvolvingDesk Kft.
These Terms describe how the Program works. The rewards, conditions, periods and limits that apply at any time are set out in the Program Details in the Annex, which form part of these Terms.
Please note in particular section 7.6 (expiry of Rewards), section 8 (what happens in case of misuse, including charging back a Reward) and section 10 (how we may change or end the Program). You accept these sections expressly when you accept these Terms.
The Program in brief
This summary is for convenience. The full Terms and the Program Details apply.
- Share your personal referral link from My Account with people you know.
- When someone who has never been our customer orders through your link and the order meets the conditions in the Program Details, you earn the reward stated there. Currently: one month of your own subscription free, whatever subscription the new customer chooses.
- Rewards go on your payments automatically. They are never paid out in cash.
- Taking part is free. Only your own, direct referrals count.
- Share honestly and personally: no spam, no paid ads, and say that you get a reward.
1. Definitions
1.1 Referrer: a customer who takes part in the Program and shares a Referral Link.
1.2 New Customer: the person who orders an Internet in Hungary subscription through a Referral Link.
1.3 Referral Link: the personal link with a random code that we make available to a Referrer in My Account, for example https://internetinhungary.com/r/69FGK7/. The same code works on all our language websites.
1.4 Referral: an order that our systems have linked to a Referrer’s code under section 5.
1.5 Qualified Referral: a Referral that meets the conditions of section 6.
1.6 Reward: what a Referrer, and where the Program Details provide for it a New Customer, receives for a Qualified Referral under section 7.
1.7 Referral Page: the Refer a friend page in the Referrer’s My Account, which shows the Referral Link, the Referrals, the Rewards and the Program Details.
1.8 Program Details: the Annex to these Terms, which sets out the rewards, conditions, periods and limits of the Program. Part I applies to all Referrals. Part II sets out per subscription type of the New Customer whether it counts and what differs from Part I.
1.9 Subscription Type: the commitment the New Customer chooses when ordering, such as a subscription with a fixed term or without commitment.
2. Who can take part
2.1 You can take part as a Referrer if:
a) you are at least 18 years old;
b) you are a customer of ours and meet the participation condition in the Program Details; and
c) your Referral Link is shown on your Referral Page.
2.2 The following cannot take part as a Referrer:
a) businesses that take part in our Business Partner Program, for referrals they make in the course of their business. They earn commission under the Business Partner Program Terms instead;
b) our employees and contractors, and anyone who refers on our behalf.
2.3 Taking part is free and voluntary. You never pay anything to take part, and you do not need to buy anything beyond your own subscription.
2.4 Only your own, direct Referrals count. You earn nothing from referrals made by the people you referred, and nobody earns anything from yours.
2.5 You accept these Terms by ticking the box on the Referral Page before your Referral Link is shown to you. We record the version you accepted and when.
3. Your Referral Link
3.1 Your Referral Link is personal. You may not sell, transfer or lend it, or let someone else use it as their own.
3.2 We do not send messages to the people you refer. The share buttons on the Referral Page open your own email, messaging or social media app, and you decide who receives your message.
3.3 We may replace the code in your Referral Link, for example after misuse by a third party. The old link then stops working for new visits. Referrals already linked to your code stay yours.
4. How to share your Referral Link
4.1 You may share your Referral Link:
a) in a personal message (email, SMS, messaging app or direct message) to someone who asked you for a recommendation or agreed to receive your link; and
b) in a post on your own social media profile or your own personal website.
4.2 When you share your Referral Link, you must:
a) be honest and accurate. Use only current information from our website. Do not promise prices, speeds, availability, installation dates, rewards or offers that we do not make;
b) make clear that you receive a reward if someone orders through your link. A short note in the language of your message or post, such as “I get a reward if you order through my link”, is enough;
c) follow the law and the rules of the platform you use.
4.3 You must not:
a) send your Referral Link by email, SMS, messaging app or direct message to anyone who has not asked for it or agreed to receive it, send bulk messages, or use purchased, collected or shared address lists or automated tools to send messages;
b) advertise your Referral Link with paid advertising of any kind, such as search engine ads, social media ads or ad networks, or bid on our brand names or domain names;
c) publish your Referral Link on coupon, discount, cashback or deal websites, or on websites or groups that exist to exchange referral links;
d) pretend to be us, suggest that you are our employee, agent or official partner, or use our logos, brand names or domain names in usernames, domain names, pages or profiles;
e) write fake reviews or fake testimonials, or ask others to do so;
f) offer anything to people in exchange for opening your link without the intention to order.
4.4 You are responsible for the messages you send and the content you publish. Under Hungarian law we can be held liable together with you for electronic advertising that is sent without the recipient’s consent. That is why breaching section 4.3 a) counts as misuse under section 8.
4.5 If you want to recommend us as part of your business, for example as an estate agent, relocation service or website owner, use our Business Partner Program instead.
5. When an order is linked to you
5.1 An order is linked to your code when the New Customer opens your Referral Link and then places the order in the same browser within the period stated in the Program Details. Our website remembers the code in the New Customer’s browser for that period (see section 11.4).
5.2 If the New Customer opens more than one referral link before ordering, the link opened last counts.
5.3 An order that a business partner places for its customer in our partner portal is linked to that business partner, even if the customer opened your Referral Link earlier, as long as your Referral has not yet qualified.
5.4 A Referral counts only through your Referral Link. There is no field to enter a referral code, and an order cannot be linked to a code afterwards. If the New Customer ordered without opening your Referral Link, or the code was not remembered (for example because cookies were refused or deleted, or the order was placed in another browser or on another device), the order is not your Referral.
5.5 We determine whether an order is linked to a code from our records of link visits and orders. If you believe a Referral is missing or linked wrongly, contact us (section 13) and we will check it and tell you the outcome.
6. When a Referral qualifies
6.1 A Referral never qualifies if the order is placed by you, for your own customer account, with one of your email addresses, or by someone acting for you.
6.2 In addition, a Referral qualifies only when it meets the conditions in the Program Details that apply to the New Customer’s Subscription Type. Depending on the Program Details, these conditions can be:
a) New customer: the New Customer has never had an Internet in Hungary subscription before, under any name, email address or customer account, so that a second or further connection of an existing or former customer does not count;
b) Not your address: the service address is not an address where you have or have had a connection with us;
c) Subscription Type: the New Customer chose a Subscription Type that counts;
d) First payment: we received the New Customer’s first payment within the period stated in the Program Details after the order;
e) Connected: the New Customer’s connection was installed by a technician or delivered;
f) Waiting period: the waiting period stated in the Program Details has passed, counted from the day the connection was installed or delivered, or, if a connection is not required, from the day of the first payment;
g) Still running: at the end of the waiting period, the New Customer’s subscription is still running. It has not been cancelled, terminated or withdrawn from.
6.3 A Referral that cannot meet a condition any more, for example because the first payment did not arrive within the period or the subscription ended before the end of the waiting period, does not count. It cannot qualify later.
6.4 Each New Customer can be a Qualified Referral only once, for one Referrer.
6.5 If the New Customer’s order is withdrawn from or refunded in full after the Referral qualified, we may cancel a Reward from that Referral that has not yet been applied.
7. Rewards
7.1 What you get. For each Qualified Referral you earn the Reward stated in the Program Details for the New Customer’s Subscription Type. A Reward is one of the following:
a) A free period of your subscription: a credit equal to one full monthly payment of your own subscription, either the whole subscription including the extras active on it, or the internet package only, as the Program Details state. The value depends on your subscription and its price on the day the credit is placed on it, not on the New Customer’s subscription;
b) A fixed amount (including VAT) taken off one of your payments. If that payment is lower than the amount, the credit equals the payment and the rest is not carried over.
One-off charges, such as installation fees, equipment charges, reactivation fees and replacement fees, are never covered by a Reward.
7.2 When it is applied. A Reward is placed on the next monthly payment of the subscription in your account with the earliest next payment date, either as soon as it is earned or a set number of days before that payment, as the Program Details state. The invoice for that payment shows the credit as a separate line. A Reward never results in a negative amount or a payment to you.
7.3 More than one Reward. Each Reward is placed on one payment. Several Rewards are used one after the other, on consecutive payments. The Program Details may set a maximum number of Rewards applied per calendar month or per calendar year. A Reward above the maximum is carried over to the next month or year. It does not lapse because of the maximum.
7.4 No cash. A Reward is a discount on a subscription with us. It cannot be paid out in cash, exchanged for anything else, transferred to another person or account, or sold.
7.5 The New Customer. Where the Program Details provide a Reward for the New Customer, the New Customer receives it only for a Qualified Referral, on the New Customer’s own subscription, under sections 7.1 to 7.4.
7.6 Expiry. A Reward that has not been applied expires after the period stated in the Program Details. While you have no active subscription, a Reward cannot be applied and waits until you have one, subject to that expiry period. A Reward that has already been applied is never reclaimed when your subscription ends, and is not part of any early termination charge, except under section 8.2 c).
7.7 Taxes. A Reward is a price discount on an Internet in Hungary subscription, given under a publicly announced campaign to every customer who meets the same published conditions. Under Hungarian personal income tax law, such a discount is not taxable income (Act CXVII of 1995 on Personal Income Tax, Annex 1, point 8.14 a)). We therefore do not withhold tax and do not issue tax certificates for Rewards. If you are taxed in another country, the rules of that country apply to you.
8. Misuse
8.1 Each of the following is misuse:
a) referring yourself, including through other names, email addresses or customer accounts, or through someone acting for you;
b) creating or using false or another person’s identity or details;
c) placing or arranging orders only to earn a Reward, without the intention of using the service;
d) breaching section 4 (how to share);
e) manipulating links, cookies or our systems, for example with automated visits, forced clicks or by placing your code in other people’s browsers without their knowledge.
8.2 If there is misuse, we may, in proportion to its seriousness:
a) refuse to count the Referrals concerned;
b) cancel Rewards from those Referrals that have not yet been applied;
c) charge the amount of a Reward that came from misuse and was already applied on your next invoice;
d) in serious or repeated cases, deactivate your Referral Link and exclude you from the Program.
8.3 Before we take a measure under section 8.2 b), c) or d), we tell you by email what we found and why. You can respond within 15 days, and we take your response into account before we decide. We tell you our decision and the reasons by email. Measures under this section do not affect your internet subscription.
9. Status updates and emails
9.1 The Referral Page shows each Referral and Reward with its status:
| Status | Meaning |
|---|---|
| Tracked | An order was placed through your link. |
| Ordered | The New Customer’s first payment was received. |
| Activated | The New Customer’s connection was installed or delivered. |
| Qualified | The conditions of section 6 are met: the Reward is earned. |
| Rewarded | The Reward was applied to one of your payments. |
| Rejected | The Referral does not count. The Referral Page gives the reason. |
| Reward status | Meaning |
|---|---|
| Earned | The Reward is in your account and waits for a payment. |
| Scheduled | The Reward is on your next payment. |
| Applied | The payment was taken with the credit. The invoice shows it. |
| Expired | The Reward expired under section 7.6. |
| Cancelled | The Reward was cancelled under section 6.5 or section 8. |
9.2 We may email you when a New Customer has ordered through your link, when you have earned a Reward and when a Reward has been applied. These emails and the Referral Page show the New Customer’s first name and the initial of their surname (for example “Peter K.”) and the status of the Referral. They never show the New Customer’s address, contact details or payment details.
9.3 If you have agreed to receive marketing emails from us, we may email you invitations and reminders about the Program. Every such email has a link to unsubscribe. Unsubscribing does not end your participation and does not affect your Rewards.
10. Changes to the Program and ending it
10.1 We may change these Terms or the Program Details, including the Rewards, the conditions, the periods, the limits and the Subscription Types that count, or suspend or end the Program, for the following reasons: changes in the law, in court or authority decisions or guidance; changes in our services, prices or costs; preventing misuse; or a decision to run the Program on different commercial conditions or to stop it.
10.2 We announce a change that is less favourable to you, a suspension or the end of the Program at least 30 days before it takes effect, on our website and by email to every Referrer who has a Referral in progress or a Reward that has not yet been applied. A change that is only favourable to you can take effect at once.
10.3 A Referral for which the New Customer placed the order before a change, suspension or end takes effect is assessed under the Terms and Program Details that applied on the day of the order. Rewards already earned remain valid and are applied under section 7.
10.4 You can stop taking part at any time: stop sharing your Referral Link, or ask us to deactivate it. Referrals already made and Rewards already earned are then still handled under these Terms.
11. Personal data and cookies
11.1 EvolvingDesk Kft is the controller of the personal data processed in the Program. Our Privacy Policy applies. This section adds the details for the Program.
11.2 About you as a Referrer we process: your name, customer account and language, your code and Referral Link, the use of the share buttons (which channel, when), visits to your Referral Link (time, IP address, browser and device data, and whether the visit appears to be automated), your Referrals and Rewards, and the Program emails we send you (including whether an invitation was opened, where that is measured). We use this to run the Program, to link orders to codes, to apply Rewards and to prevent misuse. Legal basis: the performance of these Terms (Article 6(1)(b) GDPR), our legitimate interest in preventing misuse (Article 6(1)(f) GDPR), and our legal obligation to keep invoices and accounting records (Article 6(1)(c) GDPR).
11.3 About the New Customer we process: the visit to the Referral Link and the order linked to it, and, to check the conditions of section 6, whether they had a subscription with us before, the service address, the Subscription Type, the payments and the connection status. We tell the Referrer only the New Customer’s first name and the initial of their surname and the status of the Referral (section 9.2). Legal basis: our legitimate interest, and the Referrer’s, in a transparent and verifiable Program (Article 6(1)(f) GDPR). We tell the New Customer about this during checkout. The New Customer can object to this at any time by emailing info@internetinhungary.com. We then show the Referral to the Referrer as “your friend”, without a name. The objection does not affect the New Customer’s order or any Reward.
11.4 Cookies. When someone opens a Referral Link, our website stores the code, an identifier of the visit and its expiry date in cookies in their browser, for the period stated in the Program Details. When the visitor switches to another of our language websites, the code goes with them. We place these cookies only after the visitor has accepted them in our cookie settings, and the visitor can withdraw that consent at any time. If these cookies are refused, withdrawn or deleted, the order cannot be linked to the Referral Link (section 5.4).
11.5 Retention. We keep Referral and Reward data while you take part and for 5 years after the end of the calendar year in which the Referral or Reward was closed, the general limitation period for civil claims. Invoices showing a Reward are kept for 8 years, as Hungarian accounting law requires. IP addresses from link visits are kept for 2 years after the visit, unless we need them longer to handle a specific case of misuse.
11.6 You have the rights described in our Privacy Policy, including access, rectification, erasure, restriction, objection and data portability, and the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, Falk Miksa utca 9-11, 1055 Budapest, www.naih.hu).
12. Liability
12.1 We are not liable for a Referral that is not linked to your code because of circumstances outside our control, such as the New Customer refusing or deleting cookies, using another browser or device, or entering an order in another person’s name.
12.2 Nothing in these Terms limits our liability for damage caused intentionally or by gross negligence, or for damage to life, physical integrity or health, or any liability that cannot be limited by law.
13. Questions, complaints and disputes
13.1 Questions and complaints about the Program can be sent to info@internetinhungary.com or by post to our registered office. We answer written complaints in writing within 30 days.
13.2 If we cannot resolve your complaint, you can turn to the consumer protection authority (the government office, kormányhivatal, competent for your place of residence) or, for an out-of-court settlement, to a conciliation board (békéltető testület). The board competent for your place of residence or stay in Hungary handles your case. If you have neither in Hungary, the board competent for our registered office handles it: Borsod-Abaúj-Zemplén Vármegyei Békéltető Testület, Szentpáli utca 1, 3525 Miskolc, telephone +36 46 501 090, email bekeltetes@bokik.hu, www.bekeltetes.borsodmegye.hu. On request, we send you the contact details of the board competent for your place of residence. Proceedings before a conciliation board are conducted in Hungarian. You can also go to court.
13.3 These Terms are governed by Hungarian law. If you are a consumer whose habitual residence is in another country, you keep the protection of the mandatory provisions of the law of that country, and you may bring proceedings in the courts of your place of residence.
14. General
14.1 These Terms are available in English, Dutch, German and French. If the language versions differ, the version that is most favourable to you applies.
14.2 If a provision of these Terms is invalid, the other provisions remain in force.
14.3 Each version of these Terms and of the Program Details shows its effective date. Earlier versions are available on request.
Annex: Program Details
Valid from 3 November 2026. Also shown on the Referral Page.
Part I: applies to all Referrals
| Item | Current value |
|---|---|
| Who can refer | Customers with at least one connection that has been installed or delivered |
| Existing and former customers count as New Customers | No |
| Orders at an address where the Referrer has or had a connection count | No |
| Link remembered for | 60 days |
| Reward for the Referrer | A free period: one month of the Referrer’s own whole subscription, active extras included, whatever Subscription Type the New Customer chooses |
| Reward for the New Customer | None |
| First payment required | Yes, within 60 days after the order |
| Connection installed or delivered required | Yes |
| Waiting period | 30 days after the connection was installed or delivered |
| Subscription still running at the end of the waiting period | Required |
| When a Reward is placed on a payment | As soon as it is earned, on the next payment |
| Maximum Rewards applied per calendar month | No maximum |
| Maximum Rewards applied per calendar year | No maximum |
| Rewards expire | Never |
Part II: per Subscription Type of the New Customer
| Subscription Type | Counts | Differs from Part I |
|---|---|---|
| 2 years | Yes | No |
| 1 year | Yes | No |
| No commitment | Yes | No |