Version: 4 November 2026
Provider: EvolvingDesk Kft
Address: Ady Endre út 376, 3663 Arló, Hungary
VAT ID: HU32333093
Contact: info@internetinhungary.com
Telephone: +36 21 201 2323

1. Scope of Agreement
   These Terms of Service (the “Agreement”) govern the provision of internet access services (the “Service”) by EvolvingDesk Kft to the Customer. By placing an order, activating the Service, or using the Service, the Customer confirms acceptance of this Agreement.

2. Eligibility
   The Service is available to individuals aged 18 years or older with a residential or business address in Hungary. The Customer must provide accurate and complete information. The Provider reserves the right to refuse or cancel any order without stating reasons.

3. Contract Duration, Loyalty Commitments and Early Termination
   3.1. Selection of Contractual Commitment
   The duration of the subscription is determined by the loyalty arrangement expressly selected by the Customer during the ordering process. Available arrangements may include subscriptions without a fixed commitment period, subscriptions with a fixed commitment of twelve (12) or twenty-four (24) months, and other promotional arrangements offered by the Provider from time to time, subject to applicable law.
   The selected arrangement, together with its associated subscription charges, installation conditions, discounts and promotional benefits, constitutes an integral part of the Agreement.

   3.2. Fixed-Term Loyalty Arrangements
   Where the Customer selects a fixed-term loyalty arrangement, the Customer expressly acknowledges that the preferential commercial conditions associated with that arrangement are provided in consideration of the selected commitment period.
   Such preferential conditions may include reduced recurring subscription charges, waived or discounted installation fees, promotional subscription periods or other benefits made available by the Provider.
   The Customer acknowledges that the availability and value of these benefits may depend upon maintaining the subscription throughout the agreed commitment period, subject to any mandatory statutory rights of termination.

   3.3. Commencement and Expiry
   The commitment period commences on the date of successful Service activation, unless a different commencement date has been expressly agreed.
   Upon expiry of a legally valid fixed-term commitment, the Agreement shall continue for an indefinite period, unless otherwise terminated in accordance with applicable law.

   3.4. Early Termination and Financial Consequences
   Where the Customer requests termination before expiry of an applicable fixed-term commitment, the Provider shall determine the financial consequences in accordance with the Agreement and applicable law.
   Where permitted, the Provider reserves the right to recover the value of discounts, installation benefits and other promotional advantages actually granted in consideration of the fixed-term commitment.
   Any recoverable amount shall be calculated by reference to the benefits provided and the limitations imposed by applicable law. Termination shall not release the Customer from payment obligations already accrued or from obligations concerning equipment belonging to the Provider.

   3.5. Subscriptions Without Fixed Commitment
   Where the Customer selects a subscription without a fixed commitment period, the Agreement is concluded for an indefinite duration and may be terminated with immediate effect.
   Termination shall not affect any outstanding payment obligations accrued prior to termination or any applicable equipment return obligations.

   3.6. Record of Contractual Terms
   The Provider shall maintain an electronic record of the commitment period selected by the Customer, the associated commercial conditions and the Customer’s acceptance during checkout.
   These records, together with the applicable Terms of Service and order confirmation, shall constitute evidence of the contractual arrangements accepted by the Customer.

4. Service Provision
   The Service may be delivered via a fixed wired connection, or a wireless mobile network, including 4G or 5G, depending on availability at the Customer’s address. The Provider reserves the right to determine the most suitable delivery method.

5. Installation and Delivery
   The Service may be provided through installation by an appointed technician or through self-installation using pre-configured equipment delivered to the Customer.
   Any applicable installation charges, discounts or installation benefits are determined by the subscription offer and loyalty arrangement selected by the Customer during checkout. Such charges and benefits form part of the Agreement.
   Installation dates are subject to technical availability and confirmation by the relevant network operator. The Provider shall make reasonable efforts to arrange installation within the communicated timeframe but cannot guarantee a specific installation date.
   Where equipment is shipped, delivery shall be carried out by a courier selected by the Provider. The Customer is responsible for the proper installation and use of equipment supplied for self-installation. Risk of loss or damage during delivery transfers to the Customer upon confirmed receipt.
   The Customer shall provide reasonable access to the installation address and cooperate with the appointed technician. Additional charges may apply where installation cannot be completed due to circumstances attributable to the Customer, provided such charges have been communicated in advance and are permitted by applicable law.

6. Mobile Network Services
   Where the Service is provided via a mobile network, the Customer acknowledges that performance, including speed and latency, may vary. Performance depends on signal strength, network load, and environmental conditions. The Service is provided on a best effort basis. No minimum speeds or uninterrupted availability are guaranteed. The Provider is not responsible for performance limitations caused by third party mobile networks.

7. Equipment and SIM Usage
   All equipment provided by the Provider, including routers and SIM or eSIM cards, remains the property of EvolvingDesk Kft at all times.
   The Customer agrees:
   a) not to open, modify, or tamper with the equipment
   b) not to reset or reconfigure the device without written permission from the Provider
   c) not to remove, replace, or use the SIM or eSIM in any other device
   d) not to use the equipment for any purpose other than the provided Service
   Upon termination, all equipment must be returned within fourteen (14) days. In case of non return, loss, or damage, a replacement fee of up to EUR 300 will be charged.

8. Fees and Payment
   All subscription fees and applicable charges are stated in euros (EUR) and include VAT unless explicitly indicated otherwise.
   The applicable subscription fees, installation charges, discounts, promotional benefits and optional add-ons are determined by the subscription offer and loyalty arrangement selected by the Customer during checkout. These conditions form part of the Agreement.
   Subscriptions are billed monthly in advance and payments are collected automatically through the payment method selected by the Customer. The Customer is responsible for maintaining a valid payment method and ensuring that sufficient funds are available for recurring payments.
   Any promotional pricing, discounts or temporary benefits shall apply in accordance with the conditions of the selected offer. Upon expiry of a promotional period, the applicable subscription charges shall be adjusted to the agreed standard rate, where applicable.
   Additional services, upgrades or changes requested by the Customer may result in adjustments to the recurring subscription charges. Any applicable changes shall be communicated to the Customer before confirmation.
   The Provider reserves the right to adjust subscription fees in accordance with applicable law and the contractual provisions governing amendments to the Agreement.
   Outstanding charges remain payable in accordance with the Agreement, including following suspension or termination of the Service, to the extent permitted by applicable law.

9. Late Payments and Suspension
   If payment fails, a first reminder is sent after three (3) days. A second reminder is sent after ten (10) days. Service may be suspended after fifteen (15) days. Reactivation may incur a fee equal to one monthly subscription. Persistent non payment may result in termination and collection procedures.

10. Acceptable Use
    The Service is intended for lawful and reasonable use. The following is prohibited: illegal activities, resale of the Service, and network abuse including spam or attacks. The Provider may restrict or suspend service in case of abuse.

11. Service Interruptions
    The Provider does not guarantee uninterrupted or error-free availability of the Service. Temporary interruptions, reduced performance or service outages may occur due to scheduled maintenance, technical failures, network congestion, infrastructure issues or circumstances beyond the Provider’s reasonable control.
    The Provider shall make reasonable efforts, in cooperation with the relevant network operator, to restore affected services as soon as reasonably possible. Restoration times may vary depending on the nature and cause of the interruption.
    The Provider shall not be liable for interruptions or service limitations caused by circumstances beyond its reasonable control, except where liability or compensation is required under applicable law. Any compensation shall be limited to the extent permitted by applicable law.

12. Liability
    The Provider is not liable for indirect or consequential damages, including loss of data or income. Total liability is limited to the amount paid by the Customer in the previous twelve (12) months.

13. Amendments
    The Provider may update these Terms at any time. The latest version will be published on the website. Continued use of the Service constitutes acceptance of changes.

14. Governing Law
    This Agreement is governed by the laws of Hungary. Disputes shall be handled by the competent courts in Hungary.

15. Acceptance
    Acceptance of these Terms is required for Service activation. Orders placed by the Customer do not guarantee acceptance by the Provider. The Provider reserves the right to adjust service parameters, including connection type, speed, or delivery method, based on availability.

16. Referral Program
    The Provider may offer a referral program through which existing Customers can receive promotional rewards or account credits for referring new Customers to the Service.
    Eligibility, reward amounts, qualification requirements and the conditions under which rewards are granted are determined by the applicable Referral Program Terms published by the Provider.
    Referral rewards may be subject to successful Service activation, payment of applicable subscription fees and other qualifying conditions. Account credits are non-transferable, cannot be exchanged for cash and may only be applied towards eligible future subscription charges.
    The Provider reserves the right to modify, suspend or discontinue the referral program at any time, subject to applicable law. Such changes shall not affect rewards already earned in accordance with the applicable Referral Program Terms.
    Participation in the referral program constitutes acceptance of the applicable Referral Program Terms.